faq
what is zodiac archives?
zodiac archives is a collection of physical media that combines esoteric systems such as astrology with vintage-inspired design. each piece is personalized using custom text and photographs.
where is the information sourced from?
information is based on the exact birth date, time, and place of the individual the piece is created for.
do you create couples portraits?
yes. i create pieces for individuals, couples, and groups.
do you do custom work outside of your existing designs?
yes. for custom requests, email rosanna@zodiacarchives.com.
what is your refund policy?
all sales are final. please review the policies page before purchasing.
what if my order is damaged or incorrect?
email me within 48 hours of receipt with photos so the issue can be addressed.
what is your process?
orders are confirmed after payment is received. once confirmed, required details will be requested. a draft will be provided for final review before printing. you'll also be notified when the order is ready for shipping.
how long does production take?
please allow 2–3 weeks due to the personalized nature of each piece.
how is shipping handled?
shipping is done via grab or lalamove.
is shipping free?
shipping is free for metro manila orders.
do you use ai?
yes.
do you have social media?
no.